Delivery is free and most of our orders are dispatched from a third party fulfillment center in Canberra or directly from our supplier in London, UK.
Using our economy service our delivery aim is 3 to 7 working days from dispatch.
This can sometimes take longer during peak times and due to covid spikes
If you require your Bralux bra in a hurry, please select UPS Express time guaranteed delivery at checkout. This is a paid-for fully tracked express service.
We provide tracking numbers with Express Delivery.
We do not provide tracking numbers with economy delivery.
Your bra comes with Bralux packaging placed in a discrete brown cardboard box. There are no identification marks on what's inside, perfect for being discrete or having your Bralux order sent to your work place.
Boxes are amply sized and your items are well-protected.
Exchanges & Returns
We offer exchanges and returns on all of our product provided the item is sent back to us in unused condition and the hygiene strips are attached.
Customer service is our priority
We strive to offer a pleasant buying experience. In the rare case an item arrives damage, or gets lost in transit we will replace your item(s) with immediate effect. Please contact us if this is the case.